Consultation Topic:
Through this consultation, the Ministry of Energy and Infrastructure aims to evaluate the satisfaction of people of determination with the Ministry's smart application, focusing on ease of use, availability of accessibility features, and the quality of access to digital services - with the goal of enhancing user experience and developing the application to better meet their needs.
Purpose of the Consultation:
- Measure the satisfaction of people of determination with the interface and usability of the smart application.
- Identify any challenges or difficulties encountered during usage.
- Gather suggestions to improve accessibility and interaction with the application.
Expected Decisions:
- Improve the design and interface of the application to better accommodate the needs of people of determination.
- Add or enhance accessibility features such as screen readers, font adjustment, and sign language support.
- Strengthen awareness and training efforts for better use of the application.
- Incorporate user feedback into future development and improvement plans.