Consultation Introduction

As part of the Ministry of Energy and Infrastructure's commitment to developing the federal road network and enhancing the quality of services provided, the Ministry seeks to listen to the opinions and feedback of road users in order to improve mobility experience, raise safety levels, and achieve the highest standards of efficiency and sustainability in infrastructure.

Consultation Objective

This consultation aims to measure customer satisfaction with the quality of federal roads and related services, and to identify key challenges and needs from users' perspectives. This will support continuous improvement efforts and the development of innovative solutions in road management and maintenance.

Expected Decisions

Based on the consultation results, the following actions will be taken:

• Identifying priorities for improving and maintaining federal roads.
• Developing initiatives to enhance road safety and improve infrastructure efficiency.
• Improving road-related services and facilities (such as lighting and service areas).
• Supporting the adoption of smart solutions and modern technologies in traffic management.
• Aligning future development plans with customer needs and expectations.