How should I use keywords?

Use keywords that are as specific as possible. For example, if you want to search about a service, use the “word service” not “a services” “and services” etc…

Refine search results?

If you find that your search has returned too many results you might want to consider refining your search. You can refine your search by adding other keywords to your search or by using the handy keyword tool that can filter your results to make them more accurately reflect the information you are looking for. The filters can be found to the top of your results.

Want to go straight?

Here are some quick links to take you straight to key topics:

Page last updated: Thursday, April 13, 2023
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Housing Arrears Assistance Scheduling Request
Status Active

Service Time

10 Working Days

Service Fees

N/A

Service Description

This service allows beneficiaries of housing assistance to submit a request to reschedule the arrears of housing assistance instalments

Service Procedures

  1. Step1Fill the online form
  2. Step2Attach the required documents
  3. Step3Obtain the service

Target Audience

UAE National

Partners

Emirates Development Bank

Required Documents

  • Detailed salary certificate

  • Arrears Rescheduling Agreement

Terms And Conditions

  • Paying the value of the arrears according to the financial study prepared by the department based on the total salary and financial obligations.

Working hours to provide service

  • Happiness Service Centers: According to the service center working hours
  • Website: 24/7
  • Smart App: 24/7

Service connectivity (internal or external)

Service Connectivity Internally :

Start Service Register
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Enquiries

Customer service working hours

Monday To Thrusday: 8:00 Am - 2:00 Pm

Friday: 8:00 Am - 12:00 Pm

Call Center: 8006634

customer.happiness@moei.gov.ae

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  • Call Center

    800 - 6634

  • Working Hours from Monday to Thrusday

    07:30 am - 2:00 pm

  • Working Hours on Friday

    07:30 am - 12:00 pm

  • Newsletter Signup

Website last updated on: Tuesday, May 30, 2023 T11:10:13

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