Service CodeMOEI-10035 Issue competency certificate – new/ renewal Status Active Service Time 15 Minutes Service Fees 500 AED Service Description The service allows agents to issue 5-year valid competency certificates for seamen working on commercial vessels Service Procedures Step1Complete and print the online service request form Step2Attach the required documents Step3In person, visit the Registration and Licensing dept Step4Submit the application and pay fees Step5Receive the license, Certificate or card Target Audience Private company Required Documents Application Form Copy of seaman’s passport Copy of Seamen Book Copies of mandatory certificates 4 personal photos Medical examination Terms And Conditions N/A Start Service Register Scan the code to open this page on your mobile Rate The Card 1 star 2 stars 3 stars 4 stars 5 stars Enquiries Customer service working hours 07:00 - 14:00 Call Center: 8006634 customer.happiness@moei.gov.ae Services Channels