You have to register in the website to apply for MOEI services Issue a new port statement of compliance Status Active Service Time 14 days Service Fees 1000 AED Service Description Issuing a new port statement of compliance to comply with the requirements of international ships & ports security code Service Procedures Step1Application's Submission Step2Application Review Step3Payment of the fees Step4Transaction delivery Target Audience Government , Business Sector Partners General authority for the security of borders and free zones Required Documents Port site plan – ownership of the port certificate Terms And Conditions The applicant must be port authority or other authorized party Working hours to provide service Happiness Service Centers: According to the service center working hours Website: 24/7 Smart App: 24/7 Service connectivity (internal or external) Service Connectivity Internally: Loss /damage replacement of port statement of compliance Annual endorsement of port statement of compliance Modify data of port statement of compliance Start Service Register Scan the code to open this page on your mobile Rate The Card 1 star 2 stars 3 stars 4 stars 5 stars Enquiries Customer service working hours Monday To Thrusday: 8:00 Am - 2:00 Pm Friday: 8:00 Am - 12:00 Pm Call Center: 8006634 customer.happiness@moei.gov.ae Services Channels