Request Adding Item for Customs exemption Service Available Service Code: 0 Service Description This service is used by factories with industrial licenses. Where the items are first added to the client's balance, and then the request for exemption from customs duties Service Procedures Step1Customer Request Submission Step2Data checking Step3Payment of Fees Step4Add Quantity to Customer account Target Audience G2B Required Documents Fill out the electronic forms at website & attach documents Terms And Conditions Industrial License Certificate Fill out the electronic form for the service and attach the invoices, the bill of lading and the list of materials Payment of fees Service Time 5 working day Rate The Card 1 star 2 stars 3 stars 4 stars 5 stars Start Service Service Fees AED 50 to increase the amount of exemption Enquiries Customer service working hours 07:00 - 14:00 Call Center: 8006634 ch@moei.gov.ae Services Channels