Global Star Rating System for Services

Emergency / Urgent Maintenance Service for Federal Buildings Assets

About the service

Is the urgent maintenance, which must start within 24 hours, according to their classification.

Service process

  • 1

    Application's submission

  • 2

    Requisite view

  • 3

    Project Approval

Required documents

  • Maintenance Reports.

  • Pictures of the Building Conditions.

Expected time

Emergency 24 hours / Urgent Maintenance Service 5 working days

Service fees

  • Nil

Target audience

  • Government

Service channels

  • Website: 24/7
  • Smart App: 24/7

Terms and conditions

  • The application must be submitted by the coordinator or the owner account of the federal authority (username, password).
  • The building must be registered withing the country properties.
  • The maintenance work must be within the Ministry of Energy and Infrastructure responsibilities and scope of work.

User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

pdf1103 KB

  • Number of users

  • Number of transactions

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