Global Star Rating System for Services

Emergency / Urgent Maintenance Service for Federal Buildings Assets

Emergency / Urgent Maintenance Service for Federal Buildings Assets

About the service

Is the urgent maintenance, which must start within 24 hours, according to their classification.

Required documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

  • Maintenance Reports.

  • Pictures of the Building Conditions.

Terms and conditions

  • The application must be submitted by the coordinator or the owner account of the federal authority (username, password).
  • The building must be registered withing the country properties.
  • The maintenance work must be within the Ministry of Energy and Infrastructure responsibilities and scope of work.

Service process

  • 1

    Application's submission

  • 2

    Requisite view

  • 3

    Project Approval

Expected time

Emergency 24 hours / Urgent Maintenance Service 5 working days

Service fees

  • Nil

Target audience

  • Government

Service channels

  • Website: 24/7
  • Smart App: 24/7

User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

pdf610 KB

  • Number of users

  • Number of transactions

QR code

QR Code

Scan the code to open this page on your mobile

  • Service code:

    MOEI-10016

  • Service Type:

    G2G

Notes

Regarding the service completion time:

  • For emergency cases, requests are received and responded to within 24 hours from the date of submission
  • For urgent cases, requests are received and responded to within 5 business days from the date of submission

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