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Housing Arrears Assistance Scheduling Request

About the service

This service allows beneficiaries of housing assistance to submit a request to reschedule the arrears of housing assistance instalments.

Service process

  • 1

    Fill the online form

  • 2

    Attach the required documents

  • 3

    Obtain the service

Required documents

  • Detailed salary certificate

  • Arrears Rescheduling Agreement

Expected time

10 Working Days

Service fees

  • N/A

Target audience

  • UAE National

Service channels

  • MOEI website: 24/7
  • Smart app: 24/7
  • Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)

Terms and conditions

  • Paying the value of the arrears according to the financial study prepared by the department based on the total salary and financial obligations.


Emirates Development Bank

  • Number of users

  • Number of transactions

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