Payment Request

Contractors exchange payments after the completion percentage of the work of the project

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Service Process

Terms and Conditions

  1. passing 30 days from the date of site delivery in the case of a first payment
  2. No entering for payment is less than the minimum, and it is as follows :
    • ( Contract value 500,000 70,000 minimum )
    • ( Value of the contract minimum 60000 400000 )
    • ( Contract value 300000 Minimum 50000 )
    • Note : Minimum down payment does not apply in the event of the completion rate was 90%
  3. Need to match the percentage in the project template with completion work done in case of uncompleted project
  4. No handover bank guarantee only after the final payment
  5. Do not exceed the overall percentage of 50% of the plaster work item in case of new instruction
  6. You cannot send the payment in case it is not complete download all attachments
Expected Time

One working day

Service Fees

No fees

Service Channels
  1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
  2. Website: 24/7
  3. Smart App: 24/7
User guide
  • Please check the user guide (PDF) for using the system in order to apply for the service.
  • Download

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
  1. The first payment

  2. Portrait Project

  3. Approval of a settlement in the case of a contribution from the beneficiary

  4. Minutes delivery site

  5. Bank account number for the contractor

  6. Closing payment

  7. Work template

  8. Minutes primary housing delivery

  9. Completion certificate from the municipality or a reserve bank guarantee letter from the consultant till the Completion certificate is issued

  10. Ensure the insulating layers and paints and reservoirs

  11. Return bank guarantee payment

  12. A letter frm the consultant regarding issuing return bank guarantee payment

Having trouble?

customer.happiness@moei.gov.ae 8006634

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