Definition

Anticipate and forecast services that the customer needs, based on his requests, preferences,and daily life requirements in a timely manner.

Services provided by the Ministry of Energy and Infrastructure

• Renewal services

The customer will be notified to renew certificate/license/card before the expiry oreligibilityto apply for some servicesas the following services:

1. Request to Renewal Non-Objection Certificate
2. Housing Assistance Request
3. Updating housing assistance data
4. Reconsideration for Housing Assistance Decision
5. Ownership of government housing
6. Request to issue To Whom It May Concern Certificate for Housing Services
7. Opening a file for housing assistance Implementation
8. Request of Individual Housing Initial Handover
9. Housing Arrears Assistance Scheduling Request
10. Issuing a national transportation vehicle permit
11. Renewal of a national transportation vehicle permit
12. Cancelation/cross off a national transportation vehicle permit
13. Request to issue permanent operating licenses for national establishments - Branch
14. Request to renew the permanent operating license for national establishments - Branch
15. Request to renew Automobile Club License
16. Request to renew a guarantor license
17. Request to extend a provisional registration certificate for a national commercial ship
18. Request for issuance of permanent certificate of registry for national commercial ship
19. Request to transfer ownership of a national commercial ship
20. Issuing navigation license for commercial ship
21. Extend the navigation License for commercial ship
22. Request to amend data of the minimum safe manning document for national commercial ship
23. Request for issue / extension of exemption certificate for national commercial ship
24. Request issuance of insurance for oil tanker Civil Liability (CLC) for national commercial ship
25. Request for issuance of Ownership Data Certificate for a commercial vessel
26. Cancellation of pleasure boat license
27. Renewal of pleasure boat registration or licensing
28. Issuing deletion pleasure boat certificate
29. Request for small boat driving license
30. Request for renewal of PRO card
31. Apply for Certificate of Competency (CoC)
32. Apply for renewal of Certificate of Competency (CoC)
33. Apply for renew of flag state endorsement
34. Apply for Seafarer’s Discharge Book (SDB)
35. Apply for Seafarer’s Discharge Book (SDB) Renewal
36. Renewal of Seafarer's license
37. Cancelation of Seafarer's license
38. Annual endorsement of port statement of compliance