Global Star Rating System for Services

Provide Inquiries, Suggestions and Observations

Provide Inquiries, Suggestions and Observations

About the service

It is the service of responding to Inquiries, Suggestions and Observations by logging to National CRM websit "Tawasul171"

Required documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

    Service process

    • 1

      Go to the CRM website

    • 2

      Register/Login to the website

    • 3

      Submit the request

    • 4

      Recieve the answer from the ministry

    Expected time

    Answering within 5 working days

    Service fees

    • No fees

    Target audience

    • All society categorize government and individuals (citizens, residents, people of determination, senior citizens)

    Service channels

    • Website: 24/7
    • Smart App: 24/7

    Download form

    Please download the form down below.

    pdf481 KB

    • Number of users

    • Number of transactions

    QR code

    QR Code

    Scan the code to open this page on your mobile

    • Service code:

      MOEI-10091

    • Service Type:

      G2B , G2C , G2G

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