Global Star Rating System for Services

Provide Inquiries, Suggestions and Observations

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About the service

It is the service of responding to Inquiries, Suggestions and Observations by logging to National CRM websit "Tawasul171"

Service process

  • 1

    Go to the CRM website

  • 2

    Register/Login to the website

  • 3

    Submit the request

  • 4

    Recieve the answer from the ministry

Video tutorial of applying for this service

Required documents

    Expected time

    Answering within 5 working days

    Service fees

    • No fees

    Target audience

    • All society categorize government and individuals (citizens, residents, people of determination, senior citizens)

    Service channels

    • Website: 24/7
    • Smart App: 24/7

    Download form

    Please download the form down below.

    Download

    pdf481 KB

    • Number of users

    • Number of transactions

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    QR Code

    Scan the code to open this page on your mobile

    • Service code:

      MOEI-10091

    • Service Type:

      G2B , G2C , G2G

    Having trouble?

    Related Services

    Request for issuance of PRO card

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