Global Star Rating System for Services

Provide Inquiries, Suggestions and Observations

About the service

It is the service of responding to Inquiries, Suggestions and Observations by logging to National CRM websit "Tawasul171"

Service process

  • 1

    Go to the CRM website

  • 2

    Register/Login to the website

  • 3

    Submit the request

  • 4

    Recieve the answer from the ministry

Required documents

    Expected time

    Answering within 5 working days

    Service fees

    • No fees

    Target audience

    • All society categorize government and individuals (citizens, residents, people of determination, senior citizens)

    Service channels

    • Website: 24/7
    • Smart App: 24/7

    Download form

    Please download the form down below.

    pdf481 KB

    • Number of users

    • Number of transactions

    QR code

    QR Code

    Scan the code to open this page on your mobile

    • Service code:


    • Service Type:

      G2B , G2C , G2G

    Did you find the content useful ?

    Give us your feedback so we can improve your experience

    Thank you for your feedback.
    Last updated :