Request for an emergency visit to the residence

This service allows citizens of homeowners to request an emergency visit to their home in case it poses a danger to its residents.

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Service Process

Terms and Conditions

  1. The applicant must be living in the dwelling
Expected Time

7 working days

Service Fees

NO Fees

Service Channels
  1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
  2. Website: 24/7
  3. Smart App: 24/7
Target Audience
  1. Individuals: UAE National, Senior UAE National, Special Needs Women (widow, divorced, parentless, interpretation of married to an expatriate, Parentage unknown)
Service Type

G2C

Required Documents

  1. Pictures of the dwelling

  2. Property List

  3. A copy of the Emirates ID

Having trouble?

customer.happiness@moei.gov.ae 8006634

Related Services

Housing Assistance Request

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