Apply for re-issue of Certificate of Competency ( CoC ) ( damaged / lost )

This service allows customers to issue a replacement for lost/damaged certificate of competency and endorsement for seafarers working on commercial ships.

Start Service

Service Process

Expected Time

One Working Day

Service Fees

100 AED

Payment Methods

MOEI Payment Gateway

  1. Credit Card
  2. Apple Pay
  3. Samsung Pay
  4. Google Pay
  5. Bank Transfer
Service Channels
  1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
  2. Website: 24/7
  3. Smart App: 24/7
Target Audience
  1. Government: Local Authorities, Federal Governments
  2. Business: Companies
User guide
  • Please check the user guide (PDF) for using the system in order to apply for the service.
  • Download

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
  1. A letter from the company

  2. A report from the Vital Facilities and Coasts Protection Authority / the Police in the event of a replacement (lost)

  3. If lost outside UAE the required document to be submitted

  4. Provide the damaged certificate in case of replacement (damaged)

Having trouble?

customer.happiness@moei.gov.ae 8006634

Related Services

Request for issuance of PRO card

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