Request for replacement of lost / damaged of the Continuous Synopsis Record for national commercial ship

This service allows the issuance of a replacement for a lost / damaged of the Continuous Synopsis Record for a national commercial vessel.

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Service Process

Terms and Conditions

    Expected Time

    One Working Day

    Service Fees

    500 AED

    Fees Details

    500 AED

    Payment Methods

    MOEI Payment Gateway

    1. Credit Card
    2. Apple Pay
    3. Samsung Pay
    4. Google Pay
    5. Bank Transfer
    Service Channels
    1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
    2. Website: 24/7
    3. Smart App: 24/7
    Target Audience
    1. Government: Local Authorities, Federal Governments
    2. Business: Companies
    Partners

    TDRA

    Service Type

    G2B , G2G

    User guide
    • Please check the user guide (PDF) for using the system in order to apply for the service.
    • Download

    Required Documents

    The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
    1. Copy of registry certificate

    2. Police report – in case lost outside UAE the required documents to be submitted

    3. In the event of a damaged replacement, the damaged certificate shall be submitted

    Having trouble?

    Customer service working hours

    Monday To Thrusday: 8:00 Am - 2:00 Pm

    Friday: 8:00 Am - 12:00 Pm

    Call Center: 8006634

    customer.happiness@moei.gov.ae

    Related Services

    Request to amend data of the Continuous Synopsis Record for national commercial ship

    View Service Card

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