Request for replacement of lost / damaged of the Continuous Synopsis Record for national commercial ship

This service allows the issuance of a replacement for a lost / damaged of the Continuous Synopsis Record for a national commercial vessel.

Start Service

Service Process

Expected Time

One Working Day

Service Fees

500 AED

Fees Details

500 AED

Payment Methods

MOEI Payment Gateway

  1. Credit Card
  2. Apple Pay
  3. Samsung Pay
  4. Google Pay
  5. Bank Transfer
Service Channels
  1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
  2. Website: 24/7
  3. Smart App: 24/7
Target Audience
  1. Government: Local Authorities, Federal Governments
  2. Business: Companies
Partners

TDRA

Service Type

G2B , G2G

User guide
  • Please check the user guide (PDF) for using the system in order to apply for the service.
  • Download

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
  1. Copy of registry certificate

  2. Police report – in case lost outside UAE the required documents to be submitted

  3. In the event of a damaged replacement, the damaged certificate shall be submitted

Having trouble?

Customer service working hours

Monday To Thrusday: 8:00 Am - 2:00 Pm

Friday: 8:00 Am - 12:00 Pm

Call Center: 8006634

customer.happiness@moei.gov.ae

Related Services

Request to amend data of the Continuous Synopsis Record for national commercial ship

View Service Card

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