Global Star Rating System for Services

Request of Individual Housing Initial Handover

Request of Individual Housing Initial Handover

About the Service

This service allows the owner, through the consultant, to request the initial receipt of the dwelling after the completion of the project according to the plans and specifications mentioned in the contract.

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

    Terms and Conditions

    • ​Not completing 15 days after the date of contract termination

    Service Process

    • 1

      Login using UAE PASS account

    • 2

      Fill in the required fields

    • 3

      Submit the service

    Expected Time

    • 9 Working Day

    Service Fees

    • No fees

    Target Audience

    • Consultancy offices

    Service Channels

    • MOEI website: 24/7
    • Smart app: 24/7
    • Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)



    Exceptional Cases



    • Will I receive the house with minor deficiencies such as cabinets, pendants and interior decorations due to my difficult financial circumstances?

      The house can be received with full facilities according to the contract between the contracting parties, with the possibility of excluding some non-essential items if the contracting parties agree on that.

    User guide

    Please check the user guide (PDF) for using the system in order to apply for the service.

    pdf691 KB

    • Number of users

    • Number of transactions

    QR Code

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