Global Star Rating System for Services

Request the suspension of the permanent operating license for national establishments

Request the suspension of the permanent operating license for national establishments

About the Service

This service allows the Ministry to cancel the license ( For main mother company and branches ) at the request of the concerned person, his, heirs, or the classifiers.

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

  • Provide reasons for stopping (downtime)

Terms and Conditions

  • Determining the period of suspension so that it does not exceed three months and does not exceed the license expiration date.
  • Handover all licenses and original operating cards during the downtime.

Service Process

  • 1

    Application's Submission

  • 2

    Application Review

  • 3

    Payment of the fees

  • 4

    Transaction delivery

Expected Time

  • One working day

Service Fees

  • 100 AED

Target Audience

  • Business Sector

Service Channels

  • MOEI website: 24/7
  • Smart app: 24/7
  • Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)


  • Ministry of Interior
  • Abu Dhabi Police General Headquarters
  • Sharjah Police
  • Roads and Transport Authority Dubai
  • Departments of Economic Development

User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

pdf695 KB

  • Number of users

  • Number of transactions

QR Code

QR Code

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  • Service Type:


Service Card in Other Languages

Service Card in Urdu 341 KB | PDF

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