Global Star Rating System for Services

Request the suspension of the permanent operating license for national establishments

About the service

This service allows the Ministry to cancel the license ( For main mother company and branches ) at the request of the concerned person, his, heirs, or the classifiers.

Service process

  • 1

    Application's Submission

  • 2

    Application Review

  • 3

    Payment of the fees

  • 4

    Transaction delivery

Required documents

  • Provide reasons for stopping (downtime)

Expected time

One working day

Service fees

  • 100 AED

Target audience

  • Business Sector

Service channels

  • MOEI website: 24/7
  • Smart app: 24/7
  • Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)

Terms and conditions

  • Determining the period of suspension so that it does not exceed three months and does not exceed the license expiration date.
  • Handover all licenses and original operating cards during the downtime.


  • Ministry of Interior
  • Abu Dhabi Police General Headquarters
  • Sharjah Police
  • Roads and Transport Authority Dubai
  • Departments of Economic Development

User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

pdf695 KB

  • Number of users

  • Number of transactions

QR code

Scan the code to open this page on your mobile

  • Service code:


  • Service Type:



Service Card in Urdu 341 KB | pdf

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