Global Star Rating System for Services

Request to issue permanent operating licenses for national establishments - Branch

About the service

This service is available for the national facilities specialized in land transport (goods or passengers) ( For main mother company and branches ) and this process takes place in the event of applying for a operating license for the facility for the first time, which is valid for a period of three months.

Service process

  • 1

    Application's Submission

  • 2

    Application Review

  • 3

    Payment of the fees

  • 4

    Transaction delivery

Required documents

  • Copy of emirates ID.

  • Initial approval letter for the trade name from the Department of Economic Development.

  • If the applicant is a client, the power of attorney must be brought with the identity of the client and the signature of the owner of the license must be approved

Expected time

One working day

Service fees

  • 500 AED

Target audience

  • Business Sector

Service channels

  • MOEI website: 24/7
  • Smart app: 24/7
  • Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)

Terms and conditions

  • The license applicant should be a citizen of the United Arab Emirates.
  • Obtaining competent local authorities’ approvals.
  • To specify in the application the type of activity for which a license is required.
  • To submit the power of attorney of the responsible person and approve the signature.
  • Provide evidence of his undertaking to accommodate the means of transport when it stops working in appropriate places as decided by the competent authority.


  • Ministry of Interior
  • Abu Dhabi Police General Headquarters
  • Sharjah Police
  • Roads and Transport Authority Dubai
  • Departments of Economic Development

User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

pdf695 KB

  • 276

    Number of users

  • 3974

    Number of transactions

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Service card in other languages

Service Card in Urdu 116 KB | PDF

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