The "To Whom It May Concern" certificate service allows beneficiaries of housing services to obtain an official certificate that confirms their housing status or eligibility for housing assistance, which they can present to other institutions or entities when needed.

The applicant must be a citizen holding family data and an identity card.

No documents are required.

There are no fees for requesting a "To Whom It May Concern" certificate for housing services.

The request can be submitted through available channels such as the official website, the Ministry of Energy and Infrastructure app, or by visiting the accredited service centers.

o For an instant electronic letter (immediate). o For a custom electronic letter (1 working day).

Yes, you can track the status of your request through the website or by contacting the customer service center.

Yes, the request and the certificate can be issued electronically through the official website or the dedicated service app.

In some cases, the certificate can be issued immediately or on the same day, according to the policies approved by the concerned authority.

Yes, the "To Whom It May Concern" certificate can be used with various government or private entities that require proof of your housing status

Yes, you can request a new certificate at any time as needed.

Yes, another person can apply on your behalf if they provide an official power of attorney from the relevant authorities.

There are no rejection cases. The certificate will be issued whether you have a housing assistance request or not.