Global Star Rating System for Services

Request to remove the suspension of the permanent operating license for national establishments

Request to remove the suspension of the permanent operating license for national establishments

About the Service

This service allows, upon the request of the operating license holder, to re-practice the activity.

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

  • A copy of the trade license

  • If the applicant is a client, the power of attorney must be brought with the identity of the client and the signature of the owner of the license must be approved

  • A list of the vehicles belonging to the company from the Traffic department or the concerned licensing department in the Emirate

Terms and Conditions

  • Obtaining competent local authorities’ approvals.
  • Determine the temporary suspension period, not to exceed three months and not to exceed the license expiry date, with reasons mentioned.
  • Hand over all licenses and original operating cards to the Authority during the downtime, provided that they are returned to him after the suspension period ends.
  • When the licensee wishes to resume his activity, he must submit an application according to the form prepared for this and obtain the approval of the Ministry.

Service Process

  • 1

    Login using UAE PASS account

  • 2

    Fill in the required field and attach the required documents

  • 3

    Submit the service

  • 4

    Pay the fees

Expected Time

  • One working day

Service Fees

  • 100 AED

Target Audience

  • Business Sector

Service Channels

  • MOEI website: 24/7
  • Smart app: 24/7
  • Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)


  • Ministry of Interior
  • Abu Dhabi Police General Headquarters
  • Sharjah Police
  • Roads and Transport Authority Dubai
  • Departments of Economic Development

User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

pdf695 KB

  • Number of users

  • Number of transactions

QR Code

QR Code

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  • Service Type:


Service Card in Other Languages

Service Card in Urdu 483 KB | PDF

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