Global Star Rating System for Services

Updating housing assistance data

Updating housing assistance data

About the service

Through this service, citizen can update the information on housing assistance request personally, or by concerned department if requested, with new information occurred after submitting the application, which may affect the type and amount of housing assistance.

Required documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

  • According to the documents that require updating

Terms and conditions

  • The customer must apply for housing assistance

Service process

  • 1

    Login using UAE PASS account

  • 2

    Fill in the required field and attach the required documents.

  • 3

    Submit the service

Expected time

1 Working Day

Service fees

  • No fees

Target audience

  • Citizens

Service channels

  • MOEI website: 24/7
  • Smart app: 24/7
  • Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)



Exceptional Cases



  • Does the beneficiary have to update the data and sign the direct debit form?

    The beneficiary must go to the Emirates Development Bank headquarters to sign the direct debit form and update the data in order to avoid the accumulation of monthly installments.

  • What are the documents required to update the data?

    • Original passport

    • Original family book

    • Original identity card

    • Certificate of the International Account Number (IBAN) from the bank or account statement

    • To pay off the remaining amount of the loan or pay off arrears, please contact the Emirates Development Bank call center 80027274

User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

pdf656 KB

  • Number of users

  • Number of transactions

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