Residential Assistance Cancellation Request

Cancellation of housing assistance by the customer.

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Service Process

Terms and Conditions

  1. N\A
Expected Time

5 Working Days

Service Fees

No fees

Service Channels
  1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
  2. Website: 24/7
  3. Smart App: 24/7
Target Audience
  1. Individuals: UAE National, Senior UAE National, Special Needs Women (widow, divorced, parentless, interpretation of married to an expatriate, Parentage unknown)
Reference Data

Your personal data is shared as reference data with the following government entities:

  • Federal Authority for Identity, Citizenship, Customs & Port Security (ICP)
  • Fujairah Municipality
  • Ajman Municipality and Planning Department
  • Ministry of Human Resources & Emiratisation (MOHRE)
  • Ministry of Economy
  • Ministry of Community Empowerment
  • Etihad Water and Electricity (EtihadWE)
  • Ministry of Justice (MOJ)
  • General Pension and Social Security Authority (GPSSA)
  • Abu Dhabi Pension Fund
  • Etihad Bureau
Service Connectivity (External)

Housing Authorities

Service Type

G2C

User guide
  • Please check the user guide (PDF) for using the system in order to apply for the service.
  • Download

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
  1. NA

Having trouble?

customer.happiness@moei.gov.ae 8006634

Related Services

Housing Assistance Request

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